Legal

Privacy Policy

How Jarvo Group handles personal information when you browse our website, request event support or contact Jarvo Creative.

Last updated: 10 November 2026

1. Introduction

Jarvo Group ("we", "us" or "our") is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, use our services or interact with our online platforms.

This policy applies to all areas of Jarvo Group, including:

Jarvo Creative.
Jarvo Event Support.
My Jarvo client portal.
Our website and online services.
Our marketing, communications and business activities.

We aim to handle all personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

The organisation responsible for handling your personal information is:

Jarvo Group

Website: https://jarvo-group.lovable.app

Email: hello@jarvogroup.co.uk

Business address: [Insert registered business address]

For questions relating to this Privacy Policy or the handling of your personal information, please contact us using the details above.

For the purposes of applicable data protection legislation, Jarvo Group acts as the data controller where it determines how and why personal information is processed.

3. Information We Collect

We may collect and process different categories of personal information depending on how you interact with Jarvo Group.

3.1 Website Visitors

When you visit our website, we may collect:

IP address.
Browser type and version.
Device information.
Operating system.
Pages visited.
Time and date of visits.
Website usage information.
Cookie and similar technology information.

This information may be used to understand website performance, improve functionality and maintain website security.

3.2 Customer and Enquiry Information

When you contact us or enquire about our services, we may collect:

Full name.
Business or organisation name.
Email address.
Telephone number.
Business address.
Website and social media links.
Information about your enquiry.
Service requirements.
Project details.
Event information.
Correspondence and communications.

We use this information to respond to enquiries, prepare quotations and provide our services.

3.3 Client Information

For customers using Jarvo Creative or Jarvo Event Support, we may collect and maintain:

Client and business contact details.
Service agreements.
Project information.
Event information.
Quotations and invoices.
Payment records.
Marketing and advertising information.
Uploaded documents.
Project feedback and approvals.
Communication history.
Account information.

This information helps us manage our working relationships and deliver the services requested.

3.4 My Jarvo Client Portal

Where clients use My Jarvo, we may collect and process additional information required to provide the platform.

This may include:

Account usernames and email addresses.
Encrypted or securely hashed authentication credentials.
Login and access information.
Account preferences

Christmas 2026

Christmas 2026: the same care for your information

Seasonal enquiries, feedback and registrations follow the same privacy and website policies as other submissions. Sharing your Christmas plans does not automatically subscribe you to marketing.